Privacy Policy

Last updated:

1. Who we are

Wristankle operates the website at wristankle.ddd. Our address is 10 Rawhiti Street, Diamond Harbour 8972, New Zealand. You can contact us at assist@wristankle.pro or by phone at +64 27 277 7734.

2. What personal data we collect

We may collect the following categories of personal information:

• Contact information: your name and email address when you submit the contact form.
• Message content: the text of messages you send via the contact form.
• Technical data: IP address, device identifiers, browser type, operating system, approximate location (derived from IP), and pages visited — collected automatically via browser storage, server logs, and embedded third-party resources.
• Preference data: your cookie/storage choices stored in localStorage.

3. Legal basis and compliance

We handle personal information in accordance with the New Zealand Privacy Act 2020 and the New Zealand Information Privacy Principles. If you access the site from outside New Zealand, your information may also be protected by additional local laws.

Where we rely on consent (for example, for optional analytics/marketing storage), you can withdraw or change your choice at any time using the Cookie Settings available on the site.

4. How we use your information

• To respond to enquiries sent via the contact form and provide customer support.
• To operate, secure, and maintain the website (including preventing fraud or misuse).
• To understand how visitors use the site and improve user experience (only if you have enabled optional analytics).
• To comply with legal obligations and respond to lawful requests.

5. Disclosure and third parties

We do not sell personal information. We may disclose information to:

• Service providers that help us operate the site (such as hosting, security, and infrastructure providers).
• Professional advisers (for example, legal) where reasonably necessary.
• Authorities where required or permitted by law.

Some site resources may be loaded from third parties (for example, fonts and icon libraries). Those providers may receive technical data (such as your IP address and user-agent) when your browser requests the resource.

6. International access and cross-border disclosures

We are based in New Zealand, but the internet is global. Some service providers and infrastructure involved in delivering this site may be located outside New Zealand. Where we disclose information overseas, we take reasonable steps to ensure the recipient protects the information in a way that is comparable to the New Zealand Privacy Act 2020, as required.

7. Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted by law. As a general guide:

• Enquiry messages: typically retained for up to 12 months.
• Security/technical logs: typically retained for up to 6 months.
• Preference data: stored in your browser (localStorage) until you clear it.

8. Your rights (New Zealand)

Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of personal information we hold about you.

To request access or correction, contact us at assist@wristankle.pro. We will respond within a reasonable time and may need to verify your identity.

9. Complaints

If you have concerns about how we handle personal information, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner in New Zealand.

10. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Cookies and similar technologies

We use browser storage and similar technologies as described in our Cookie Policy. You can manage your preferences using the Cookie Settings options available on the site.

12. If you are in the EEA/UK (optional information)

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the GDPR/UK GDPR (such as objection, restriction, erasure, and data portability). You can contact us using the details below to make a request.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

14. Contact

For any privacy-related questions or to exercise your rights, contact us at:
Wristankle, 10 Rawhiti Street, Diamond Harbour 8972, New Zealand
Email: assist@wristankle.pro
Phone: +64 27 277 7734